The Met’s Digital Policing Strategy is a fine response to the challenges of a large, cosmopolitan city in the not so new millennium. You can access the strategy via the link below but here are a few highlights.
- Use technology to widen and deepen engagement with citizens, making use of digital channels and generating open data to improve transparency.
- Really leverage data to develop a better understanding of citizens, communities and the factors impacting on their safety (and their perceptions of safety).
- Integrate with partner processes and systems to improve the efficiency and effectiveness of collaboration and, hence, improve end-to-end service delivery.
- Equip staff (particularly those on the front line) with ability enhancing technology so that they really can do more without increasing the risks to their safety or health.
- Industrialise the gathering, classification and retention of digital evidence allowing this valuable content to provide actionable intelligence.
- Consolidate incident, case, capability and asset data so that staff can access the service’s acquired knowledge more easily and operate more effectively.
- The best services are customer centric and similarly modern policing needs to be citizen centric; utilising technology to provide a single person view.